Tag: Business

  • Customer Service Stories To Learn From – SCCMH [Podcast 45]

    Jim and Stew discuss decades of customer service issues (good and bad) as well as the most current ones of the book launch of Copywriting Secrets https://copywritingsecrets.com. There is a fine line between doing too much customer service and just refunding people for their money.  Learn where the line is.  But also take customer service information…

  • Lessons Learned from Recent Book Launch – SCCMH [Podcast 44]

    Jim and Stew discuss the recent book launch of Copywriting Secrets https://copywritingsecrets.com. Anything that you do in business, there should be a moment where you assess your performance, your team’s performance, and the performance of outsourced services.  What can you do better? What went better than expected? What curve-balls occurred the required you to act fact with a…

  • To, Through, and After with Business – SCCMH [Podcast 42]

    Jim uses an idea of Stew’s for this podcast. Stew Smith has a podcast segment called To, Through, and After https://www.stewsmithfitness.com/blogs/news/check-out-the-to-through-and-after-podcasts-with-stew-smith-and-others where he interviews people about their military special ops journey – what they did before the military getting TO the training, getting THROUGH the training, and After the training as an active duty member.  Jim takes this…